Frequently asked questions

If your NOSH device is having trouble connecting to WiFi, follow these steps: - Check the Date & Time:- 1) Swipe down the notification bar or swipe up to go to the NOSH home page. 2) If the date and time are incorrect, go to Settings > System > Date&time > Reset Date and Time and update it. If the Date & Time are Correct: 1) Swipe up to go to the NOSH home page (pink screen). 2) Go to Settings > Apps and long-press Nosh Device. 3) Select App Info > Storage & Cache, then Clear both Storage and Cache. 4) Go back, select Force Stop, then reopen the NOSH App. Still facing issues? Try connecting to a different 5G hotspot network.

To learn how to clean and maintain the ingredients tray, please watch the video provided below.

1. Check if there’s an error message on the screen. If yes, press Retry. 2. Remove the container completely and place it outside with the nozzle inside the liquid, then press Retry again. 3. Take out the nozzle pipe and move it back and forth a few times before reinserting it into the container. Try dispensing again. 4. Restart the machine and press Resume.

If some spices are not coming out, follow these steps:- 1) Make sure the spice boxes are filled and the spices aren’t stuck or clumped at the bottom. 2) Remove the spice tray and check the small wheels under the spice box. 3) Hold a bowl underneath and rotate the wheels manually until they turn smoothly. 4) Ensure there are no clumps blocking the spice flow.

If the stirrer isn’t detected during the component check, follow these steps: 1) Tap on the warning symbol. 2) Select the Skip option to proceed.

To check and clean the camera lens: 1) Go to Settings and enter Service Mode (Password: 358515). 2) Click on Subassembly Check, then select Check Lens. 3) The screen will now display the camera view—inspect for any dirt or smudges and wipe the lens clean if necessary.

If the app crashes and an error appears: • Tap on App Info. • Select Force Stop, then reopen the app. • If the issue persists, restart the machine and try again.

Nosh is your AI-powered robo-chef that cooks fresh, personalized, and delightful meals automatically. Nosh is designed to make your life stress-free & cooking hands free. So you don’t have to depend on anyone else and you can enjoy your time doing what you love: spending time with your kids, relaxing, or working from home — all while Nosh is cooking.

Absolutely! Nosh perfectly cooks preloaded recipes, even when offline. You'll only need an internet connection if you want to download new recipes or for support.

Cooking time is dependent on the dish being cooked and is equivalent to cooking time on the stove. For example, poha takes about 15 minutes, curries take around 30 minutes, and biryani takes approximately 50 minutes.

Nosh cannot cook dishes that require shaping, such as Idli or Roti, or flipping, such as whole fish.

Nosh occupies a space similar to a slightly larger 28L microwave oven, measuring 1.7ft (Width) x 1.5ft (Height) x 1.7ft (Depth)

Yes, it comes with a Self-cook mode where you can program your recipes and save it for future use. Self-cook mode will be available upon delivery, however feature to save and reuse recipes will be added around September.

Pre-order customers receive a 2-year/2000 cookings warranty. Removable parts like the ingredient tray, stirrer, spice boxes, spice tray, water-oil containers, pan, and chimney filter have a 6-month/600 cookings warranty. Physical damage and water damage are not covered.

Each of us have a different taste preference. Infact, what I eat at my home is very different from what my neighbour eats. That’s exactly why we have designed Nosh as a completely programable product so that you can adjust taste according to your preference. You can personalize food in 5 ways: I. Adjusting Dietary Preference: You can adjust salt and spice levels using these simple sliders. Each level increases or decreases spiciness i.e. Chilli Powder and Garam Masala or saltiness by 15%. Also, one of our most used features here is the low oil mode II. Edit Recipe: You can edit the existing recipe and save it. For e.g. you like onions golden brown instead of translucent or you want to remove or add few ingredients from the recipe and adjust the cooking time. All such changes can be made and recipe can be stored & so the next time when you’re cooking - nosh already knows your preferences. III. Create your own recipe: although we have tried to cover a wide spectrum of dishes from what you can eat in your home or even outside - still if you want to create your own recipe or want to have the same taste as your mothers food - you can program recipes. Here you can add your own family dishes passed on from generations and save those. Infact, gradually you will be able to publish these recipes on Nosh Recipe Marketplace where users from around the world can cook and experience it IV. Cook More Option: i. After the dish is cooked, you will see this screen (Show the screen). Now let’s say you are cooking a gravy dish or a curry and you prefer thicker gravy you can do add more time or if you want it runny you can add water and cook more. For dry veggies such as Bhindi or for appetizers such as Butter Garlic Chicken Bites or Paneer Pepper Dry, you can use cook more to crisp up your dish ii. This option can also be used to re-heat. For e.g. you went to Gym or for a walk and command Nosh. But you got a bit late - by the time you reached home your food got cold, so you can re-heat it V. Manual mode: Here you can use Nosh as an assistant. On weekends or special occasions, you might want to experiment or simply play around with nosh. With Manual Mode, Nosh becomes your assistant — doing the constant stirring, heating, adding oil or spices exactly as per your instructions step by step.

Capacity of water container :1800mL Capacity of oil container : 900mL, Capacity of ingredient tray : 2.5L with 500mL in each slot.

Yes, the recipe resumes from the same stage where it left off after a power cut.

No, it comes with built-in protection against surges up to 4KVA.

It consumes approximately 1 KW-h(unit) for 1 hour of continuous cooking.

After each cooking, you can gently wipe the chamber with a wet cloth. All removable components are dishwasher friendly. There is also a deep cleaning mode available for the oil and water hoses.

It consumes approximately 7.5 units per month in standby mode. Users can turn it off post-cooking.

It is made of food-grade ABS and is BPA-free.

The weight of Nosh is ~33 kilograms

It is made of food-grade SAN and is BPA-free.

Nosh is manufactured near Chennai, India. It is proudly innovated, designed, and manufactured in India.

There is an active exhaust that directs fumes either on the left or the right based on the user’s preference or direction of the chimney.

Yes, you can use Nosh as an induction in Manual mode. On weekends or special occasions, you might want to experiment or simply play around with nosh. With Manual Mode, Nosh becomes your assistant — doing the constant stirring, heating, adding oil or spices exactly as per your instructions step by step.

They are designed for a one-year lifespan and should be replaced after that period.

Yes, but you need to ensure there is extra space for accessing the spice rack, chimney filter, and attached duct.

Currently, Nosh doesn't have in-built chopping functionality. But we've streamlined the preparation process for you based on the customer feedback on Nosh since 2021 first through trials and then from deliveries. Over the years, we have worked on making preparation hassle-free for our users in 4 ways: I. Recipes have been designed in such a way that it takes less than 10 mins to prep. For e.g. washed rice can be used directly for Biryani instead of boiled rice and even for pastas which is a 2 step process - first boiling & then cooking out the sauce – we have designed the recipe to directly add raw pasta and Nosh cooks the sauce from scratch followed by pasta boiling II. Recipes are chopper friendly. Nosh users used simple electric choppers for ingredients such as onions, tomatoes etc and directly load it into Nosh. III. Ingredients such as onion and tomatoes are mentioned in units, and therefore users do not need to spend time in exact measurements. Nosh takes care of variation in quantity through Computer Vision/AI IV. With the single ingredient tray, we have separated the cooking and prep journey. Users you can prepare multiple trays in 1 go, cover it with an air tight lid, and store. Whenever they you want to eat, they you can just take a tray, remove the lid and command Nosh to cook. (Showing multiple trays stacked in the refrigerator)

Absolutely! You can connect a duct from Nosh's exhaust to your chimney.

Each product undergoes thorough quality checks at component, sub-assembly, and full product levels.

The camera only views the pan and does not have any privacy concerns or microphones.

While Nosh does offer a reheat option similar to a microwave, it's primarily designed for fresh cooking rather than reheating.

Yes, Nosh works with a standard 3-pin, 6A socket

CE, FCC, FDA, and UL certifications are planned for 2024.

No, Nosh is specifically designed to work with its own pan to ensure the best cooking experience.

Yes, we send weekly notifications to remind users to refill spices on weekends.

Spices last about 10 days with continuous cooking. Weekly notifications remind users to check and refill the spices.

Yes, oil and water containers are illuminated before every cooking session, along with guidance on the app and screen to check if the required quantity is available.

We haven't provided the feature to automatically measure and pour perishable ingredients to avoid wastage and leftovers give habitat for mold to grow.

The power cable measures 1 meter (3.3 ft).

There is only one color option available, which is Steel & Black.

Nosh uses AI to perform cooking functions like identifying ingredient doneness and adding the next ingredient accordingly. Here is how AI is used in Nosh: I. Camera and AI is used to cook ingredients such onion and remove variability in the ingredients because water content varies even for the same ingredient depending on the age & location II. How we cook at our homes that we pour in onions and keep sautéing it until it turns translucent or golden brown. That function which our eyes do Nosh does it using AI or computer vision. It does the job of the human eye & removes the variability III. We use AI to cook wide range of ingredients such as Onions, tomatoes, prawns etc. Also, rice is cooked using AI since water absorption varies for the same brand with time IV. Another interesting use case of AI is boiling milk because many a times at our homes we get distracted and milk spills over. With Nosh, no spillover of milk will happen, as the ai camera controls the induction heating levels as well

While cooking all the fumes go through the built in chimney which comes with a removable filter that traps all the oil particles. The exhaust direction is flexible, and you can direct it as per your kitchen construction. Also, Nosh is compatible with duct attachment for ease of installation in a cabinet

Yes, you can command Nosh to cook remotely using the Nosh app. For e.g. you went to the Gym or for a walk with kids, you can command Nosh to cook remotely or schedule your meal. By the time you reach home, your food is ready.

Yes, you can command Nosh to cook remotely using the Nosh app.

Currently, there's no offline store, but we offer in-office and online demos. You can register for demos on our website. Also, you can check out our YouTube channel.

The pan has an aluminum base with a mineral-based ceramic coating, which is food safe and dishwasher friendly.

In such cases, it will be difficult to predict the outcome of the dish. However, we have not come across any such instance till date since we have integrated both visual and text information on the Nosh App.

If the tray gets stuck, you will receive a notification along with steps to resolve it. If the issue persists, you will also receive instructions on how to safely remove the tray.

Since the stirrer is made of stainless steel, it is highly durable and unlikely to break.

Yes, multiple people can be linked and also command it to cook to use the device.

We’ve crossed 1,000+ pre-orders — and 250+ homes in India and the US are already cooking hands-free with Nosh.

No! In addition to the 500+ free recipes, early Nosh users enjoy 2 years of exclusive access to unlimited recipes in our recipebase. After this period, there will be a small monthly fee (approximately ₹250) for accessing the recipebase. This fee allows us to incentivize recipe creators and celebrity chefs to continuously add new recipes, offering you even more options.

Yes, on the Nosh app we have a toggle to choose veg dishes.

Yes, absolutely! Nosh users are already enjoying an extensive range of pulaos, khichidis, and biryanis. Download the Nosh app to find your favourite rice dish.

Oils with smoking points higher than 230 degrees Celsius are suitable, including Olive Oil, Avocado Oil, Sesame/Gingelly Oil, Rice Bran, Sunflower Oil, Groundnut Oil and Soyabean Oil. Mustard oil leads to colouration which affects the AI cooking and as a result may affect the taste. Also, you can use Ghee and Coconut oil through the Ghee mode.

Yes, you can if it is for a short period of time, however for longer hours it is not recommended as there is no refrigerator inside Nosh.

Users can adjust spice levels and avoid adding green chilies for non-spicy meals.

For certain ingredients like onion and tomato, Nosh has built-in intelligence. However, for others, improper cutting may affect the taste.

Nosh is a family device with one set of preferences saved for all users.

While taste consistency depends on ingredients, we ensure great taste every time through robust cooking techniques.

Yes, you can adjust the consistency of the dish. After the dish is cooked, you will see a Cook More Option. If you are cooking a gravy dish or a curry and you prefer thicker gravy, you can do add more time or if you prefer it more runny, you can add water and cook more. For dry veggies such as Bhindi or for appetizers such as Butter Garlic Chicken Bites or Paneer Pepper Dry, you can use cook more to crisp up your dish. This option can also be used to re-heat. For e.g. you went to Gym or for a walk and command Nosh. But you got a bit late in reaching home, so you can re-heat your dish.

Nosh does not adjust the spiciness automatically; users need to be cautious while adding green chilies and adjust accordingly.

Nosh is induction-based cooking. We don’t use microwaves to cook since it’s not considered health safe.

It can only cook minced mutton.

No, it does not cook toor dal; most recipes use pre-boiled toor dal or are based on moong dal.

You can download the Nosh Companion App from the App Store or Play Store to explore our ever-growing range of recipes. From Indian comfort food to Italian classics and Asian bowls, Nosh cooks over 500 programmed dishes — and counting. Because food isn’t just about eating, it’s about experience, and Nosh turns every meal into an effortless indulgence. Play Store - https://play.google.com/store/apps/details?id=com.euphotic.noshApp&pcampaignid=web_share (https://play.google.com/store/apps/details?id=com.euphotic.noshApp&pcampaignid=web_share) App Store - https://apps.apple.com/in/app/nosh-companion/id1615978089 (https://apps.apple.com/in/app/nosh-companion/id1615978089)

If you’re someone who usually has sabzi, dal and roti or rice for lunch or dinner — like most Indian households — you might be wondering: “Where does Nosh fit in?” How to fit in - nosh in my life - Let me break it down. Nosh can cook dal-based recipes and rice dishes, but what we've learned from our users is interesting: Most families cook dal and rice in a pressure cooker because it doesn’t require constant monitoring, skill or effort and gets done in less then 10 mins. Whereas sabzis/curries are the ones that are the taste makers, affect our health, and require time, effort and skill. That’s why these users use Nosh to cook the main dish.

Cooking time is dependent on the dish being cooked. However, it is almost equivalent to a human cooking time. For example, poha takes about 15 minutes, curries take around 30 minutes, and biryani takes approximately 50 minutes.

No, approximate quantities are provided, but precise measurements can be followed if desired.

Yes, absolutely! You can make popcorn by covering the pan with a lid on top.

Each of us have a different taste preference. Infact, what I eat at my home is very different from what my neighbour eats. That’s exactly why we have designed Nosh as a completely programable product so that you can adjust taste according to your preference. You can personalize food in 5 ways: I. Adjusting Dietary Preference: You can adjust salt and spice levels using these simple sliders. Each level increases or decreases spiciness i.e. Chilli Powder and Garam Masala or saltiness by 15%. Also, one of our most used features here is the low oil mode II. Edit Recipe: You can edit the existing recipe and save it. For e.g. you like onions golden brown instead of translucent or you want to remove or add few ingredients from the recipe and adjust the cooking time. All such changes can be made and recipe can be stored & so the next time when you’re cooking - nosh already knows your preferences. III. Create your own recipe: although we have tried to cover a wide spectrum of dishes from what you can eat in your home or even outside - still if you want to create your own recipe or want to have the same taste as your mothers food - you can program recipes. Here you can add your own family dishes passed on from generations and save those. Infact, gradually you will be able to publish these recipes on Nosh Recipe Marketplace where users from around the world can cook and experience it IV. Cook More Option: i. After the dish is cooked, you will see this screen (Show the screen). Now let’s say you are cooking a gravy dish or a curry and you prefer thicker gravy you can do add more time or if you want it runny you can add water and cook more. For dry veggies such as Bhindi or for appetizers such as Butter Garlic Chicken Bites or Paneer Pepper Dry, you can use cook more to crisp up your dish ii. This option can also be used to re-heat. For e.g. you went to Gym or for a walk and command Nosh. But you got a bit late - by the time you reached home your food got cold, so you can re-heat it V. Manual mode: Here you can use Nosh as an assistant. On weekends or special occasions, you might want to experiment or simply play around with nosh. With Manual Mode, Nosh becomes your assistant — doing the constant stirring, heating, adding oil or spices exactly as per your instructions step by step

Yes, with our upcoming new app, you will be able to modify existing recipes and save. For e.g. if you like onions golden brown instead of translucent or you want to remove or add few ingredients from the recipe and adjust the cooking time. All such changes can be made and recipe can be stored & so the next time when you’re cooking - Nosh already knows your preferences.

We have integrated remote diagnosis to resolve issues remotely and determine which parts need replacement in case of hardware failure. Further, we've service partners for the offline support to ensure top-notch post-purchase support.

Absolutely! You have 7 years of free software upgrade. You'll receive notifications to upgrade the software, ensuring that your Nosh experience is always up-to-date.

You can reach our support directly from the app and our service expert is there to support you anytime between 8AM to 11PM.

TAT depends on the location. For example, in Metro Cities, we have a TAT of 3 days.

Nosh comes with a warranty of 2 years/2000 cookings. Removable parts such as ingredient tray, stirrer, spice boxes, spice tray, water-oil containers, pan, and chimney filter have a 6-month/600 cookings warranty. Physical damage and water damage are not covered.

You can reach out to support, and we'll diagnose and replace the part as needed if covered within the warranty. If not covered within the warranty, the consumer can purchase a new replacement of accessories.

No, return and refund option is not available.

Yes, absolutely! You should have received details in the confirmation email. Please check your email inbox, including the email from payments@euphotic.io for the queue number information. Deliveries will happen in batches of 100 every month starting from May end.

If you ordered Nosh and accessories, both items will be delivered together according to your queue number for the device.

Yes, we have low-cost EMI options available for the final payment.

Nosh is made with UL-grade materials and wires, ensuring flame retardance. Induction heating itself does not create fire hazards.

Nosh incorporates several safety measures including overheating fuse, motor current sensing, fuses, short circuit protection, and burn prevention features.

Regular cleaning is recommended to prevent mold buildup, especially in the cooking chamber and spice chamber.

You can prevent pest infestation by applying anti-roach paste around the device legs and on the top of the back-cover.

Yes, no cost EMI options are available.

Yes, you can use both debit and credit cards for payments.

No, EMI purchases on Nosh do not require a down payment.

Nosh is an end-to-end home food solution to cook delightful meal effortlessly. The subscription solves for cooking with Nosh cooking robot and for preparation with delivery of freshly chopped ingredients every evening along with add-ons such as rotis and raita. You get personalized taste, variety and control over health in addition to no stress of grocery planning and tedious chopping

Every week, you design your menu from a range of options and submit it before 10PM on Saturday

Mealkits are delivered every evening between 6PM - 8PM as per your preferred slot. Rotis are delivered twice a day morning (8AM - 10AM) and evening (6PM - 8PM)

Yes, you can skip mealkit delivery. Refund for the same will be provided as Nosh credit which can be used later

Fresh ingredients are sourced in the morning, and washed, chopped and packed to be delivered the same evening. We do not add any preservatives and therefore the shelf life of ingredients is just 1 day.